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Zoom Connector for eDiscovery & Data Collection
Collect Zoom meetings, chats, recordings, and AI-generated meeting notes for eDiscovery, compliance, and investigations without IT bottlenecks. The Onna + Zoom Connector lets you access data across your organization on a defensible, unified platform.
Why Connect Zoom to Your eDiscovery Collections Platform
Zoom is a critical system of record for modern business communication—powering meetings, chats, webinars, and collaboration across distributed teams. When legal, compliance, or investigative needs arise, this data must be accessible, complete, and defensible.
Without the right tools, collecting from Zoom is harder than it should be:
Meetings generate audio, video, transcripts, and chat data across multiple formats
Chat conversations span individual, group, and channel-based communication
Data availability depends on licensing, retention, and recording settings
Manual exports lack scalability and defensibility
The Onna + Zoom Connector enables organizations to collect Zoom data in a structured, scalable, and audit-ready way using Zoom’s API ensuring conversation context and metadata are preserved for downstream review.
Zoom Connector Capabilities
The Onna + Zoom Connector is designed for enterprise-scale collections across meetings and chat environments.
Key capabilities include:
Secure authorized connection (Zoom Owner-level account required)
Audit logs for all collection activity
Full archive support for meetings and chat data
Custodian-based collections (user-level targeting)
Continuous sync of new users and data
Resumable sync for large-scale environments
Multiple sync modes (one-time, auto-sync, archive)
Source Holds support for preservation workflows
These capabilities enable both targeted investigations and continuous compliance archiving at scale.
Zoom AI Meeting Notes for eDiscovery
Onna now ingests and surfaces AI-generated summaries of Zoom meetings, produced by Zoom’s AI Companion.
Once Collected:
Meeting summaries are fully searchable within Onna
Users can quickly identify key topics, decisions, and next steps
Investigators can triage meetings without reviewing full recordings
The feature integrates seamlessly with existing Zoom meeting data and handles cases where summaries are unavailable without disrupting collection workflows.
What Data Can Be Collected from Zoom
The connector captures both meeting and chat data across Zoom accounts, with coverage dependent on licensing and configuration.
Meetings & Collaboration Data
Scheduled meetings
Meeting participants
Meeting topics and IDs
In-meeting public chat messages
Emojis used in chat
Audio recordings (cloud only)
Video recordings (cloud only)
Transcripts (Zoom Business or Enterprise required)
Important Collection Conditions
Meeting data is only available for licensed users
Audio/video must be recorded to the cloud
Chat data collection is limited to the last six months
Some content is not collectible (e.g., private in-meeting chats, webinars, files shared during meetings)
Zoom Chat Data
1:1 chats
Group chats
Channel-based conversations
AI-Generated Meeting Intelligence
AI meeting notes (Zoom AI Companion Summaries)
Key discussion points and highlights
Action items and next steps (when available)
Zoom Metadata Collected
Alongside standard metadata, the connector captures Zoom-specific fields to enable timeline reconstruction and defensible review. Metadata includes:
Meeting ID and topic
Participant lists
Meeting date and time
Conversation ID
Conversation name and type
Chat structure and identifiers
AI-generated summary content (meeting-level)
Derived key topics and structured summaries
This metadata enables legal teams to reconstruct communication flows and identify key participants across meetings and chat environments.
How Zoom Data Collection Works
The connector operationalizes Zoom data collection through a structured workflow.
Add Zoom as a data source
Navigate to your workspace and select “Add source.”
Authenticate the connection
Connect using authorized Zoom Owner credentials.
Configure the collection
Define:
- Collection name
- Sync mode
- Start date (and end date for one-time syncs)
Select content
Choose the data types to include:
- Meetings (audio, video, transcripts, chat)
- Chat data (individual, group, channels)
- AI-generated meeting notes (Zoom AI Companion summaries)
Select users (custodians)
- Add users manually
- Upload via CSV
- Select from directory
Select channels
- Choose specific channels or select all
- Enable future channel sync
Start sync
Once configured, data collection begins and is visible in your workspace.
Zoom Data Collection Options
The Onna + Zoom Connector supports flexible sync strategies aligned to investigation and compliance needs.
One-Time Sync
A targeted collection for litigation or investigations with defined date parameters.
Continuous Sync
Automatically collects new meetings, chats, and users as they are created in Zoom.
Common Zoom eDiscovery Use Cases
Litigation Response
Collect meeting recordings, transcripts, and chats tied to specific matters.
Internal Investigations
Rapidly surface key discussion points and decisions using AI-generated meeting summaries reducing review time across large meeting datasets.
Regulatory Compliance
Maintain defensible archives of Zoom communications for retention and audit requirements.
Incident Response
Quickly reconstruct events using AI-generated summaries to pinpoint critical conversations and decisions in minutes.
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Onna + Zoom Connector FAQs
Yes, but only if recordings are stored in the cloud. Local recordings are not supported.
Yes. Onna collects individual, group, and channel-based chat data within the supported retention window.
Zoom’s API limitations prevent direct querying of deleted messages. Edits and deletions are reflected based on collection timing.
Yes. Custodian-based collections allow targeting users via email or CSV upload.
No. Webinar data, polls, and private in-meeting chats are not collected.
Yes. Onna provides audit logs and structured metadata to support chain of custody and defensibility.
Yes. Onna can ingest AI-generated meeting summaries created by Zoom’s AI Companion and make them fully searchable within the platform.
They provide a concise, searchable representation of meeting content, allowing legal teams to identify relevant discussions without reviewing full recordings.
No. Availability depends on whether Zoom AI Companion is enabled and whether summaries are generated. Onna handles missing summaries without disrupting collections.
Start Collecting Zoom Data for eDiscovery
Connect Zoom in minutes and begin collecting meetings, chats, recordings, and AI-generated meeting insights across your organization, fully indexed and ready for review.