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Slack logo with four differently colored intersecting shapes in green, blue, yellow, and red.
Slack

Slack Enterprise Connector for eDiscovery & Data Collection

Collect Slack messages, channels, files, and metadata for eDiscovery, compliance, and investigations, without waiting on IT. The Onna + Slack Enterprise Connector lets you access data across your organization on a defensible, unified platform.

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Why Connect Slack to Your eDiscovery Collections Platform

Slack is where critical business communication happens: decisions, file sharing, and team collaboration. When legal or compliance needs arise, that data has to be accessible, complete, and defensible.

Without the right tools, collecting from Slack is harder than it should be because:

Conversations happen across channels, direct messages, and group chats

Files and attachments are constantly shared

Edits and deletions 

may occur

New workspaces and users are frequently added

The Onna + Slack Enterprise Connector enables organizations to collect this data in a defensible and scalable way. Through Slack’s Discovery API, the connector extracts messages, files, and metadata across workspaces while preserving conversation context and activity history.

Slack Guide to eDiscovery
Key Capabilities

Slack Connector Capabilities

The Onna + Slack Enterprise Connector is designed for enterprise-scale data collection. Key capabilities include:

Secure authorized connection

Identity mapping for Slack users

Audit logs for all collection activity

Full workspace archive support

Custodian-based data collections

Continuous sync of new users and channels

Resumable sync for large environments

In-place preservation for legal holds

File version tracking and metadata preservation

These capabilities allow organizations to perform targeted collections or maintain ongoing compliance archives across Slack environments.

Collections

What Data Can Be Collected from Slack Enterprise

The connector captures both content and metadata from Slack Enterprise Grid environments including:

Conversations

Secure authorized connection

Identity mapping for Slack users

Audit logs for all collection activity

Full workspace archive support

Custodian-based data collections

Slack Collaboration Features

Continuous sync of new users and channels

Resumable sync for large environments

In-place preservation for legal holds

File version tracking and metadata preservation

Messages

Continuous sync of new users and channels

Resumable sync for large environments

In-place preservation for legal holds

File version tracking and metadata preservation

Files and Attachments

Continuous sync of new users and channels

Resumable sync for large environments

In-place preservation for legal holds

File version tracking and metadata preservation

These collections preserve the structure and context of conversations and attachments so investigators can reconstruct discussions accurately.

Metadata

Slack Metadata Collected

Along with standard file metadata such as filename and size, the connector collects Slack-specific metadata fields including:

Workspace ID and workspace name

Conversation ID and conversation name

Conversation type (channel, group, or DM)

Message ID and author

Timestamp of each message

Reaction history

Huddle call timestamps and participants

Huddle call timestamps and participants

This metadata allows teams to reconstruct communication timelines and identify key participants in Slack conversations.

Implementation

Onna + Slack Enterprise Connector Requirements

To connect Slack Enterprise Grid to the Onna platform, the following requirements must be met:

Slack Org Owner account credentials

Slack Discovery API enabled

Authorized connection credentials configured

Legal Holds API access for in-place preservation features

Slack enables the Discovery API upon request from an Org Owner, allowing organizations to export Slack data for compliance and eDiscovery workflows.

The Process

How Slack Data Collection Works

The connector simplifies Slack data collection through a structured workflow.

01.

Add Slack as a data source

Navigate to your workspace and add Slack Enterprise as a source.

02.

Authenticate the connection

Connect using authorized credentials from a Slack Org Owner account.

03.

Configure the collection

Define collection settings including:

  • Collection name
  • Sync mode
  • Start date or collection window
04.

Select content

Choose the data to include in your collection:

  • Direct messages
  • Group direct messages
  • Public channels
  • Private channels
  • Canvas documents
  • Lists
  • Attachments from Google Workspace or OneDrive
05.

Select workspaces and channels

Specify which workspaces and channels to collect from.
Organizations can:

  • Collect all channels
  • Select individual channels
  • Upload a CSV channel list
06.

Start sync

Once configuration is complete, the Slack collection begins and data appears within your Onna workspace.

Sync Modes

Slack Data Collection Options

The Onna + Slack Enterprise Connector supports flexible sync modes depending on investigation needs.

One-Time Sync

A targeted collection used for litigation or investigations with a defined date range.

Continuous Sync

Automatically collects new messages, files, users, and channels as they appear in Slack.

Use Cases

Common Slack
eDiscovery Use Cases

Litigation Response

Collect Slack conversations relevant to legal matters quickly and defensibly.

Internal Investigations

Identify conversations, attachments, and participants related to incidents or policy violations.

Regulatory Compliance

Archive Slack communications to meet regulatory record retention requirements.

Incident Response

Investigate communication patterns during cybersecurity or operational events.

Related Data Source Connectors

Onna connects to 29+ collaboration apps so when a matter spans Slack and Google Workspace, Zoom, Microsoft Teams, or Atlassian, you handle it all in one platform. No switching between tools. 
No duplicating workflows.

Get more info about related connectors:

Google multicolored G logo in red, yellow, green, and blue.
Google
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Jira
Atlassian Confluence 2017 logo in blue.
Confluence
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Zoom
Dropbox blue open box icon.
Dropbox
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Box
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Teams
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Google Gemini
See All Connectors

Onna + Slack Enterprise Connector FAQs

Does Onna work with Slack Enterprise Grid?

Yes. Onna integrates specifically with Slack Enterprise Grid via Slack's Discovery API. Standard Slack accounts (non-Enterprise) use a different connector.

What does "in-place preservation" mean for Slack?

In-place preservation means Onna prevents targeted Slack messages and files from being deleted or edited at the source — directly inside your Slack environment — without requiring a separate export or copy.

Can I collect data from specific Slack users only?

Yes. Onna supports custodian-based collections, where you define which users to include by email address or CSV upload. You can also run non-custodian collections across selected channels or entire workspaces.

Does Onna collect deleted messages?

Yes, if your Slack Enterprise account has "Keep Everything" enabled. When that setting is active, Onna can collect edited and deleted messages.

How quickly can I search Slack data after collection?

Immediately. Onna indexes data in real time at ingestion, so collected Slack data is searchable as soon as it's pulled in.

What file types does Onna support?

Onna processes 1,000+ file types at ingestion, including all common document, image, audio, and video formats shared in Slack.

Is Onna's Slack collection defensible?

Yes. Onna maintains a comprehensive audit log of all preservations, collections, and user actions. Every collection has a documented chain of custody.

Start Collecting Slack Enterprise 
Data for eDiscovery

Connect Slack Enterprise in minutes and begin collecting conversations, files, and collaboration data across your organization.

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